Retailer Ready: Returns, Delivery & DuplexPackSlip® Laser Forms

The 2016 “UPS Pulse of the Online Shopper™,” conducted by comScore and commissioned by UPS, introduced a concept known as the “Ready Retailer.” The study stressed the “importance of content, customer service and returns process performance.” In addition, the report found that “retailers need to focus on making the logistics process a customer experience advantage.” So, the challenge for retailers is as follows: how does my company offer an engaging customer experience at the time of delivery? 

When it comes to branded, dynamic content, easy returns and enhancing existing back-end business processes, DuplexPackSlip® transactional laser forms truly deliver.

Branding

With DuplexPackSlip, every package that ships is an opportunity to generate new sales while reinforcing a retailer’s brands and messaging. These unique multi-use laser forms allow retailers to include relevant offers and promotions right on the box. Special offers, targeted cross-sells, upsells, gift cards, redeem only in store coupons, loyalty rewards or web promotions can be incorporated on every package.

Returns

In addition to relevant offers and promotions, DuplexPackSlip can include integrated, pre-paid return labels right on the box.

Business Process Improvement

Using patented tear strip technology, the shipping label is combined with the packing slip on the front and back side of the same label. This ensures the following:

• Order accuracy is 100% because the shipping label and packing list print together on the same label.
• Plastic pouches and folded laser paper packing lists are completely eliminated, saving on consumables.

When a customer receives their package, they just pull the tear strip of the shipping label to reveal the packing slip, gift message or any promotional messaging.

eFORMz, Minisoft’s powerful forms and label generation solution, can integrate DuplexPackSlip laser forms with any WMS, ERP, Order Management or Shipping Solution. eFORMz can capture and combine output from any of these systems and format it for printing on a DuplexPackSlip.

The Bottom Line

Become a ready retailer, with DuplexPackSlip transactional laser forms powered by eFORMz.